Terms & Conditions

Entry instructions are deemed to form part of these Terms and Conditions and by participating, all entrants will be deemed to have accepted and be bound by these Terms and Conditions. Please retain a copy for your information.

1. The Promoter: This promotion is operated by Sofidel UK, Brunel Way, Baglan Energy Park, Briton Ferry, Neath, Wales, SA11 2FP.
2. Eligibility: The promotion is open to residents in the United Kingdom (England, Scotland, Wales, and Northern Ireland), aged 18 or over with a caring story, excluding employees of the Promoter and its holding companies and subsidiaries and their immediate families; its agents and suppliers and anyone else professionally connected with this promotion.
3. Promotional Period: Opens 00:00:01 BST on 1st July 2026 and closes 23:59:59 GMT inclusive on 31st December 2026. Any entries received before or after this time will not be included in the promotion.
4. Internet access and registration required.
5. No purchase necessary and there is no charge to access or register on the website.
6. Entry is restricted to one entry per person. Entrants can win a maximum of one prize. Nominated carers may win more than once if they are nominated by a different entrant who is selected as a winner.
7. Entry Instructions: To enter prize draw, a participant must visit wincarers.regina.uk.com either via a QR code shown on an advert or by visiting the site directly. and provide a story about a nominated carer. This can either be a short pledge of support or thanks to a carer, a personal story or message about a carer or an appreciation for someone who cares for them or others. There is a maximum entry of 450 words. The participant must then submit their entry along with their contact details including full name, email address, date of birth, the full name of their nominated carer, accept the terms and conditions and submit their entry. There will also be an optional marketing opt in tick box. Once the participant has submitted their entry, they will receive an email asking them to verify their email address by clicking a link.  The participant must verify their email address by clicking on the link in the email to be able to enter the prize draw. The submission will then be reviewed and moderated, and once approved, will be entered into the prize draw. Selected pledges will be chosen to appear on the Regina Blitz x Carers UK microsite. The entry will then go into the monthly draw and will roll over into the subsequent monthly draws if the participant is not selected as a winner in the next month's draw.
8. Carers UK supports and raises awareness of unpaid carers across the UK. The vision of Carers UK is to create a society that requires carers to be treated equally in all aspects of their lives, to connect carers so that no one must care alone and to halve the time it takes for carers to recognise themselves as carers and get the support they need. This Regina Blitz promotion hopes to raise awareness of unpaid carers, as well as of Carers UK. A donation has been made to Carers UK by Regina Blitz (Sofidel UK Ltd) each year since 2021 and the amount contributed is discussed and agreed on between both organisations each year. There is no limit placed on the contribution. Charity: Carers UK. Registered charity number 246329 (England & Wales) and SC039307 (Scotland).
9. Entrants who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.
10. Incomplete, illegible, invalid or misdirected entries will not be accepted. Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.
11. Entries (bulk or otherwise) made from trade, syndicates. consumer groups or third parties will not be accepted. If it becomes apparent that a participant is entering the prize draw multiple times or using a computer(s) to circumvent this or any other condition by, for example, the use of ‘script’, ‘brute force’ or any other automated means, that person’s entries will be disqualified, and any prize award will be void.

12. Monthly Prize Draw Winner Selection: 1 winner (and their nominated carer) and 2 reserve winners will be selected from all valid entries received during the Promotional Period each month within 7 days from the end of each month. Each monthly winners nominated carer will also win a prize. The draw will be conducted by a randomly verified electronic automated process. Winner selection details are stated below:

    Draw	Entry start date	Entry end date	Draw date	Number of winners
    Draw 1	01.07.2026	31.07.2026	06.08.2026	1
    Draw 2	01.08.2026	31.08.2026	07.09.2026	1
    Draw 3	01.09.2026	30.09.2026	07.10.2026	1
    Draw 4	01.10.2026	31.10.2026	05.11.2026	1
    Draw 5	01.11.2026	30.11.2026	07.12.2026	1
    Draw 6	01.12.2026	31.12.2026	07.01.2027	1

13. Winner Notification: The monthly winners will be notified by email via the email address provided on entry within 7 days of the draw date and will be advised that they and their nominated carer have won a choice of prize. The winners will have 14 days from first contact to accept their prize and confirm details including name, email address, proof of ID including date of birth (passport, driving license or equivalent form of identification that clearly shows the winner’s date of birth) and county of residence for the purpose of the winners list. The winner must also forward the email on to their nominated carer and ask them to contact NDL within 14 days from first contact with the main monthly winner to arrange their prize. The name of the nominated carer winner that contacts NDL to arrange their prize, must match the name that the main winner entered on the prize draw entry form. Both the winner and the nominated carer must claim their prize within the time stated above in order for the prize to be awarded and fulfilled. For the avoidance of doubt, if one party claims their prize and the other does not, neither prize will be awarded. In the case that a winner does not respond in time to first contact, reject their prize or are ineligible, the prize will be forfeited and will be awarded to the first reserve winner. If the initial winner and 2 reserves are ineligible or do not respond to communications within the stated timeframe the Promoter is entitled to withdraw the prize and stop approaching reserves.
14. The prizes must be booked by the prize winner within 12 months from the date they accepted their prize (see clause 17 for prize descriptions and expiry dates).
15. It is the responsibility of the participant to check their email account and junk/spam folders to ensure they are in receipt of their winner notification. The Promoter is not responsible for an entrant making a late claim on their win if this email is missed or not read/or responded to for any reason.
16. The decision of the Promoter is final, and no correspondence or discussion will be entered into regarding the selection of winners.

17. There are 12 prizes (1 prize for the monthly winner and 1 prize for their nominated carer each month)) available to be won in total during the promotion: Prize details and volumes are detailed below:

    The winner and their nominated carer may choose from one of the below prizes, the prizes chosen do not have to be the same.

    1 x Overnight stay for two at a 4-star city or countryside hotel.

    Includes:

    • Breakfast for two people in the hotel restaurant
    • Dinner for 2 people in the hotel restaurant
    • Bottle of wine in your room
    1. Hotel break is subject to availability at the discretion of NDL Travel and excludes bank holidays, Valentine’s Day/weekend, the Christmas holidays, and the Easter holidays.
    2. Overnight breaks are available at the following MacDonald hotels:- Crutherland House, Frimley Hall Hotel & Spa, Hill Valley Hotel, Golf & Spa, Burlington Hotel, Inchrya Hotel & Spa, Portal Hotel, Golf & Spa, Cardrona Hotel, Golf & Spa, Berystede Hotel & Spa, Houstoun House, Linden Hall, Alveston Manor, Bear Hotel Windsor House, Bath Spa, Compleat Angler, Forest Hills Hotels & Resort, Leeming House, Old England, Norwood Hall, Drumossie Hotel. Supplement applies to Fri and Sat night stay. Excludes blackout dates.
    3. The winner will be staying in a 4* hotel, sharing a double room with en-suite bathroom on a half board basis. A twin room can be requested but cannot be guaranteed.
    4. There is a £25 per person dinner spend each (Bath Spa, Windsor & Compleat Angler £30 spend each) with a bottle of wine in your room.

    1 x Ninja CRISPi 4-in-1 Portable Glass Air Fryer

    1. Specifications are subject to change from the manufacturer without notice.
    2. The prize will be delivered within 28 working days from the date that NDL receives confirmation of the delivery address from the winner.

    1 x Overnight spa break at a 4* Q hotel location of winner’s choice

    • Breakfast for two people in the hotel restaurant
    • Dinner for 2 people in the hotel restaurant
    • 25-minute mini spa treatment
    1. Hotel break is subject to availability at the discretion of NDL Travel and excludes bank holidays, Valentine’s Day/weekend, the Christmas holidays, and the Easter holidays.
    2. Overnight breaks are available at the following Q hotels:- Oulton Hall Hotel, Spa & Golf Resort (Leeds, Yorkshire), Slaley Hall Hotel, Spa & Golf Resort (Hexham, Northumberland), Glasgow Westerwood Spa & Golf Resort (Near Glasgow, Scotland), Crewe Hall Hotel & Spa (Crewe, Cheshire), The Park Royal Hotel & Spa (Stretton, Cheshire), The Telford Hotel, Spa & Golf Resort (Telford, Shropshire), Stratford Manor (Stratford-upon-Avon, Warwickshire) Belton Woods Hotel, Spa & Golf Resort (Grantham, Lincolnshire), Forest Pines Hotel, Spa & Golf Resort (Brigg, North Lincolnshire), Dunston Hall Hotel, Spa & Golf Resort (Norwich, Norfolk), Cambridge Belfry Hotel & Spa (Cambourne, Cambridgeshire), Oxford Belfry Hotel & Spa (Thame, Oxfordshire), Cheltenham Chase Hotel & Spa (Gloucestershire), Norton Park Hotel, Spa & Manor House (Winchester, Hampshire), Hampshire Court Hotel & Spa (Basingstoke, Hampshire), Ashford, International Hotel & Spa (Ashford, Kent), Chesford Grange Hotel (Kenilworth, Warwick).
    3. The winner will be staying in a 4* hotel, sharing a double room with en-suite bathroom on a half board basis. A twin room can be requested but cannot be guaranteed.
    4. The prize includes a 25-minute mini spa treatment. Spa treatments are subject to change and availability at the time of booking. Some treatments may not be suitable for people with certain medical conditions and will be substituted for a safe alternative should this be the case.
    5. The prize includes dinner on one evening for 2 people, this is up to the value of £35 per person.

    1 x Bloom & Wild 6-month Flower Subscription

    1. The Bloom & Wild letterbox flower subscription prize lasts for 6 months, with flowers being delivered every 28 days. The winner can choose their next bouquet from the second delivery onwards. The winner can pause or redirect their delivery at any time, but notice must be given 3 days before the delivery date.
    2. The prize will be delivered within 28 working days from the date that NDL receives confirmation of the delivery address from the winner.

    1 x Samsung LED HDR 4K Ultra HD Smart TV, 43-inch, Black

    1. Specifications are subject to change from the manufacturer without notice.
    2. The Samsung prize will be delivered within 28 working days from the date that NDL receives confirmation of the delivery address from the winner.

    1 x £150.00 Just Eat gift card

    1. The Just Eat gift card will be delivered via email on receipt of a confirmed email address from the winner. Just Eat gift cards expire after one year. Anyone receiving a gift card has one year from the date of purchase to redeem the gift card onto their takeaway account.
    2. To redeem the gift card, the winner will need to register for a Just Eat Account. Visit Your account, go to Redeem a gift card and enter your gift card PIN. Your account will be credited with the amount on the gift card. The winner can only redeem the gift card via the website; it can’t be redeemed with the mobile app yet.

    1 x Afternoon tea for two people at a choice of UK locations.

    • Choice of sandwiches
    • Selection of cakes
    • Scones, jam & cream
    • Choice of teas
    1. Afternoon tea will be provided in the form of a Virgin Experiences voucher valid for 12 months. Afternoon tea is available at 41 locations around the UK. Under 18s must be accompanied by a paying adult. Disabled access varies depending on hotel chosen – please check when booking. A standard, veggie or vegan afternoon tea is available at any of the Revolution Bars locations. The experience content, equipment used and restrictions may vary according to location. Subject to availability at time of booking. See Afternoon Tea for Two – Virgin Experience Days for more details.

    1 x £50.00 Cinema gift card of winner’s choice. Choose from: VUE, Cineworld or Odeon

    1. Winners should treat the Cinema Voucher e-gift card like cash. The winner can choose from either a VUE, Cineworld or Odeon voucher. The VUE, Cineworld or Oden gift card would be provided in the form of 1x £50.00 e-gift card. Stolen cards cannot be replaced. E-gift card will expire after 12 months. Customer will not be able to use this card after that date and any unused balance on the card will be lost. Card can be redeemed online only.

    1 x £50.00 Coffee shop gift card of choice. Choose from: Gails, Starbucks, Costa Coffee, Caffé Nero.

    1. The prize includes an e-gift card for a coffee shop chain of your choice. Choose from Gails, Starbucks, Costa Coffee, Café Nero. Winners should treat their coffee e gift card like cash. Stolen cards cannot be replaced. E-gift card will expire after 12 months. Customer will not be able to use this card after that date and any unused balance on the card will be lost. Card can be redeemed online only.

    1 x Spa Day experience for two people at a choice of UK location. Use of the leisure facilities including steam room, sauna, pool and jacuzzi

    1. Spa Day experience will be provided in the form of a £50.00 SpaSeekers e-gift card. Winners should treat the SpaSeekers e-gift card like cash. The winner may redeem the card at any participating SpaSeekers venue. The gift card can be used towards a spa experience, which may include access to spa facilities for a specified period of time. If the total cost of the chosen experience exceeds the value of the voucher, the winner will be responsible for paying the remaining balance. Stolen cards cannot be replaced. E-gift card will expire after 12 months. The winner will not be able to use this card after that date and any unused balance on the card will be lost. Card can be redeemed online only.
18. All prizes must be claimed and booked by the prize winner within 12 months from the date of NDL’s initial correspondence with them.
19. No cash or other alternative prize will be provided, except that in the event of circumstances outside of its control the Promoter reserves the right to substitute a similar prize or part of a prize of equal or greater value. The prizes are non-transferable.
20. The Winner and guest(s) are responsible for all expenses not expressly stated in these Terms and Conditions as being included as part of the prize. All other costs and expenses incurred from the prizes including, but not limited to, additional travel, transfers, excursions, vaccines, accommodation, meals, and drinks as required, spending money, tips and other gratuities are the Winner’s and their guest’s own.
21. All images are for illustrative purposes only.
22. General: The Promoter will make available a list of winners’ surnames and county of residence for the prizes, to members of the public or regulators who request such details within 3 months after the closing date of this Promotion. Entrants can object to disclosure, or request that disclosure be limited in scope by contacting care@life-at-home.com. We may nevertheless disclose the information to the Advertising Standards Authority if required to do so. You may request a copy of the winners’ list by emailing care@life-at-home.com. We reserve the right to refuse any or all such requests.
23. It is the responsibility of the entrant to provide correct, up-to-date details when entering the promotion and acceptance of the prize. The Promoter cannot be held responsible for winners failing to supply accurate information which affects prize acceptance or delivery of their prize.

24. Data protection: The Data Controller is Sofidel S.p.a., with its registered office at 55016 Porcari (LU) – Via G. Lazzareschi n. 23. Sofidel S.p.a. processes personal data of the participants for the execution of the prize competition and/or for the other purposes indicated in the privacy notice provided pursuant to Article 13 of EU Regulation 2016/679 and in compliance with said regulation.

    The privacy notice is available on the website https://regina.uk.com/privacy-policy

    Participants may exercise their rights at any time, as set out in Articles 15 – 21 of EU Regulation 679/2016. Sofidel S.p.a. shall respond to received requests within the legal timeframe and in any case no later than 30 days from the request. Please note that Sofidel S.p.a. reserves the right not to immediately comply with deletion requests if the retention of data is essential to ensure the proper functioning of the prize operation mechanism. Requests should be sent to the email addresses: gdpr.holding@sofidel.com and/or dpo.holding@sofidel.com.

25. By participating in the Promotion, you agree to the use of your personal data as described in these terms and conditions. Personal data processed for administering this promotion will be deleted by 31st March 2027. Personal data processed for marketing and profiling activities will be kept for the time strictly necessary to achieve the purposes for which they were collected, respecting the principle of minimisation referred to in Article 5(1)(c) of the GDPR and UK GDPR and, in any case, until your consent is revoked or for a maximum period of 60 months from the collection.
26. Privacy – entrants: The details you provide in order to enter the Promotion, specifically your name, email address, and date of birth, will be held by the Data Controller (Activation Digital Ltd) under the terms of its privacy policy. Please see the Promoter’s privacy policy: https://www.weareactivation.com/privacy You can request access to your personal data, or have any inaccuracies rectified, by sending an email to: dpo@weareactivation.com.
27. Privacy – winners: The details you provide in order to claim your prize, specifically your name, email address, date of birth and county of residence, will be held by the Prize Management Agency (The NDL Group) under the terms of its privacy policy. Please see the Prize Management Agency’s privacy policy: https://www.ndlgroup.com/privacy-policy.
28. Your personal details will only be used for the purposes of administering this promotion and for no other purposes unless you have opted in to receiving future marketing mailings from the Promoter. You acknowledge that the Promoter may pass such information to its third-party agency, solely for the purposes of administering the promotion. All data will be used in accordance with current Data Protection legislation and the Promoter’s Privacy Policy, which is available on the Website https://www.sofidel.com/en/privacy-policy/. This includes Nick Deyong Ltd whose privacy policy is https://www.ndlgroup.com/privacy-policy. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to gdpr.holding@sofidel.com. By participating in the Promotion, you agree to the use of your personal data as described in these terms and conditions. All data obtained will be deleted by 31st March 2027.
29. Those who try and circumvent the entry process and/or entry instructions by any method, will be disqualified and any prize award will be void.
30. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law. This does not affect the consumer’s statutory rights.
31. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of prize, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel, suspend or amend the promotion or these Terms and Conditions or invalidate any affected entries at any stage.
32. If any act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions (including but not limited to global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, epidemic, pandemic, famine, plague or other natural calamities and acts of God), the Promoter will not be liable for any failure to perform or delay in performing its obligations, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.
33. The Promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware, or software failures of any kind which may restrict, delay, or prevent a participant’s entry to the promotion.
34. The Promoter reserves the right to verify all entries and the winners including, but not limited to, asking for proof of ID including date of birth (passport, driving licence or equivalent form of identification clearly showing the winner’s date of birth) and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, the spirit of the promotion, or any instructions forming part of this promotions entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.
35. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
36. These Terms and Conditions shall be governed by the law of the relevant country for each entrant, and entrants submit to the exclusive jurisdiction of the courts of the relevant country they reside in.